Official support

Your books.
Your device.

Help with importing, offline listening, bilingual voices, and Tingmo Pro. No account is required.

Contact support
Private by design · Works offline · No subscription

QUICK HELP

Start here.

01

Import a book

Tap + in your library, then choose Import from Files or Import from URL. URL imports must use HTTPS.

02

Supported files

Tingmo reads DRM-free MOBI and EPUB, text-based PDF, and TXT. Scanned PDFs and protected ebooks are not supported.

03

Playback help

Open a book, choose a voice, then tap Play. If you hear nothing, check the device volume and make sure Silent Mode is off.

04

Restore Tingmo Pro

Open Settings and select Restore Purchases. Use the same Apple or Google account that made the original purchase.

GOOD TO KNOW

What stays on your device?

Your imported books, reading position, and generated speech are processed locally. Tingmo has no account system, ads, or cloud speech service. See the platform policy for details about Apple and Google services.

Read the privacy policy

STILL NEED HELP?

Talk to us.

Include your device model, operating system version, file type, and what happened. Do not attach copyrighted books.

zhanbz@hotmail.com

Operated by an independent developer (9drops).